Here at Western Bikeworks, we're always thinking about how to serve you better. We've recently updated and renovated our service department, and are eager to share the changes with you! Some of our updates include installing a DIY workstand with tools to help you with those quick fixes like a flat tire or brake adjustment, an improved diagnostic intake area, and our new shop management software- ShopWare.
ShopWare's been used by the auto industry for years, and we're the first major bike shop in the area to implement it for bicycle service. We'll run through a complete checklist of your bike and its systems, upload a photo for easy reference, and keep you updated via email. You'll be able to get information on repairs in real time, view your service details all in one place, and receive recommendations, including cost updates and additional concerns that need repair or attention.
Check out some of our service options here, or give us a ring- we're happy to answer questions and make an appointment for you!