
User submitted reviews
Review by cheah
At first I thought it difficult to install considering the first one cracked and I thought this piece too fragile to really man handle. Mine cracked on the thinnest part of the lateral side of the piece. There's a few online reviews of people complaining this is hard to install as well. Not the case however. You have to, with your thumb, push the male piece out far enough so it will fit back in the female end. It won't break, the plastic is flexible enough. The whole piece though, unlike the original, moves up and down far more easier and freely once the replacement is attached. I actually didn't know it did that......but it most certainly does now. Not a bad thing however. All of this will make sense should you try what I'm saying.
Review by Anonymous
The grey 'case' of the lock broke apart after 2 years of usage aprox. twice a week. For more durability this part should be from fiber plastics or something like this. On the other hand the retention system is very easy to adjust with one hand and comfortable. Looks like no shop offers the spare part in Europe so I came here. My helmet is still in very good condition beside the broken lock and this service will ensure an again satisfied GIRO customer. )
Review by gleasonll
There are no installation directions for this item, and it is next to impossible to install. The product is fine, if you can get it back into the helmet.
Review by Richard Sertich
The retention system on my Giro helmet broke. I searched high and wide for this replacement part. (Even the manufacturer.). No one seemed to carry small replacement parts such as a helmet retention system. But Western Bike Works had the part, provided excellent customer service, and quick turn around. Now I will always search Western Bike Works first for parts. Thank You. Richard Sertich
Review by Anonymous
I only used it once, crashed, cracked my helmet but the retainer held the helmet in place.
Review by Anonymous
This was the the correct replacement part for an old broken one and now I can use my helmet again! Cheaper than buying a new one. Pretty tricky to get on, so I recommend watching a how to video.
Review by Caingray
Fit beautifully and saved me from having to buy another $250 helmet- they even got rid of the tiny spring that broke on the original that came in my helmet- ratchets better than ever as well as increased comfort!!! Definitely buy!!
Review by Anonymous
So I replaced the retention system in my
Giro helmet with this product. It fit perfectly and was fairly easy to install. Unfortunately, I crashed the helmet a few weeks later. Glad I had the new retention system.
Review by Anonymous
Wasnt even sure this part was able to be replaced and was glad to find it available. It was a little tricky to align the pieces and replace out this part, but overall only took A few moments. Havent had an issue since.
Review by Mike
This system is not the most durable. When mine broke I thought I needed to buy a new helmet. I was so pleasantly surprised that this replacement is available. My helmet is like new again!
Review by Ron M.
Helmet was in excellent condition until 'click'...the retention system snapped after many years of great service. this replacement arrived fast and was easy to install (see online video) Thanks!!
Review by YYCrider
It snaps in easily, however it took a few attempts to get the rear anchor in (rotate 90 deg). After that it is just a matter of re weaving the straps through the new Roc Loc.
Review by Chuck
This allowed me to make my helmet good as new instead of having to buy a new helmet.
Review by Anonymous
MY original system had multiple broken points and was beyond usable. This replacement system went on easily and I have a fully usable helmet again. Definitely better than buying a new helmet! Timely Shipping and Customer service at BikeWorks 1
Review by Anonymous
I didn't know this was replaceable... I was happy to find an inexpensive replacement part when my 3-year old retention device on my perfectly good helmet was broken.
Review by Anonymous
I'm glad a local shop had the product in their online store and had it delivered the next day to their brick and mortar store. Product was easy to install. Took pictures of old one to make sure I installed the same way.
Review by Anonymous
The part came as advertised, fit perfectly and working great!
Review by Raymond
The Giro Roc Loc 5 Retention System was fairly easy to install after I looked up directions on YouTube. There are no instructions that come with the replacements.
Review by Anonymous
Easily clipped in and I was back in business.
Review by Anonymous
Fantastic way to save me from shelling out on a new helmet. Easy Install, feels great, and inexepensive!