About Us

WesternBikeworks was founded in 2003 and is dedicated to providing excellent service and great products for the avid cyclist, whether they be commuters, triathletes, road cyclists, cyclocross competitors, or mountain bike enthusiasts. By consistently delivering great prices, same-day shipping and fantastic service, we've grown into one of the most popular internet retailers of road cycling gear on the net.

In 2011 we opened the doors to our 10,000 square foot store on the corner of NW Lovejoy and 17th in Portland, OR. Our full-service bike shop features mechanic support, thousands of products, and an on-site cafe.

We're avid cyclists ourselves so we use the products we sell and sell the products we use. Send us an email or give us a call, 1-800-651-4050, if you need some help. We try to respond to all emails within 24 hours and usually much faster.

We offer a 30 day satisfaction guarantee on all the products we sell. If you're not satisfied with the product, return it back to us for a refund, exchange or credit. All we ask is that you try to keep all packing materials and, where possible, send the product back to us in as-new condition. No return authorization number is necessary. Just ship it back to us with a note indicating how you'd like us to handle the return.

Any product bought from us carries the full manufacturer's warranty. We handle all warranty claims directly so you don't have to try to deal with the manufacturer. We can usually provide faster turn-around than you'll get by yourself and we make sure you get satisfactory warranty service.

We're located in Portland Oregon, a city known for its great cycling culture and even named Best Overall Cycling City by Bicycling Magazine. As cycling enthusiasts ourselves, we know how important it is to you to deal with a retailer that provides great products and great prices, but more importantly stands behind their products after they're sold. Give us a try and see why we have so many happy customers that come back again and again.