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Tacx Neo 2 Smart Direct Drive Trainer
Tacx Neo 2 Smart Direct Drive Trainer
Tacx Neo 2 Smart Direct Drive Trainer
Tacx Neo 2 Smart Direct Drive Trainer
Tacx Neo 2 Smart Direct Drive Trainer

Tacx
Neo 2 Smart Direct Drive Trainer

  (9 customer reviews)
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Backorder: This item is currently out of stock but is available to purchase today as a backorder. The expected availability date shown above is our best estimate as to when it will be shipped to you, but this date is subject to change based on our receipt of this item from its vendor. Shipping in the continental US is free for all backorder items (for international orders, our customer service team will contact you when the item is available to ship). Your credit card will not be charged until your item ships (Paypal requires payment up front, but you can cancel for full refund). Anytime prior to shipment, your backorder can be cancelled by contacting our customer service team.

Tacx's NEO 2 Smart is a fully interactive smart trainer with sophisticated features such as L/R pedal stroke and leg positioning analysis, L/R power distribution, isokinetic and isotonic training modes, and descent simulation, in addition to staple features like speed, cadence, and overall power measurement with <1% accuracy. It can be controlled through Tacx software as well as 3rd party apps like Zwift. The NEO 2 doesn’t require an external power source as it generates its own energy from pedaling.

Features & Specs:

  • Immersive road feel technology.
  • L/R pedal stroke & leg position analysis.
  • L/R power distribution analysis.
  • Isokinetic & Isotonic training modes.
  • Auto-acceleration descent simulation.
  • Climb simulation up to 25% incline.
  • <1% power measurement accuracy.
  • No calibration required.
  • Max. power (40 km/h): 2200w.
  • Footprint (LxW): 22.6 × 29.5".
  • Foldable frame.
  • Folded dimensions: 24.4 × 10.2 × 17.3".
  • Height: 21.7”.
  • Weight: 47.3lbs.
  • Output: Speed, cadence, power.
  • Wireless communication: ANT+ FE-C, Bluetooth Smart.
  • Control via smartphone, tablet, ANT+FE-C bike computers, computer via ANT+ antenna.
  • Readout via martphone, tablet, bike computer, sports watch, computer via ANT+ antenna.
  • Compatible cassettes: Shimano & SRAM: 8 - 11 speed. Campagnolo body sold separately.
  • Compatible axles: Width of rear fork - Race 130mm, MTB 135mm, 142mm & 148mm. Adapter for 135x10mm available.
  • Comes with: Front wheel support, QR for road & mountain bikes (5mm), Direct drive QR w/ adapter set 142x12mm & 148x12mm, 1-month Tacx software.

Returns: This product is overweight and/or oversize and does not qualify for our fixed rate return shipping label. If you need to return this item, we can offer a return shipping label at our discounted shipping rates, or you can arrange for your own return shipping.

Signature will be required when taking delivery of this product.

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Great trainer but not so great TACX support
rating
by JM
Cycling Enthusiast
PDX
1 of 1 customers found this review helpful.

Out of the box the NEO2 was smooth and quiet and worked well with Zwift. Things went south after upgrading to the latest firmware which caused erratic cadence issues with Zwift. TACX support provided me with early access to firmware that was supposed to fix this issue. Sadly it the new firmware failed to install correctly and the trainer was unusable from that point on. The reinstall process TACX support sent me didn't work. After 6 days of exchanging emails with TACX support I gave up and returned the NEO2 to Western. I am sure the NEO2 firmware issues will probably be fixed within the next 30 days but I decided I didn't want to wait.

There is a lot to like about this trainer but beware TACX support is based in the Netherlands and you are looking at 48 hour or more response times. Thumbs up to Western, they took care of me.

Reviewed 1/6/2019
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Love it!!!
rating
by Patrick
Cycling Enthusiast
Houston, Tx.
Review for Tacx Neo Smart Direct Drive Trainer
3 of 3 customers found this review helpful.

I had an older Tacx smart trainer and decided to upgrade this year. I do lots of GPS rides of routes in the Texas Hill Country and this one is much more realistic than the old one. It's also much quieter, all around just a huge improvement. After using it for 2 months I'm going to upgrade my wife's trainer as well.

Reviewed 2/16/2018
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The third trainer is good but....
rating
by LamPDX
Cycling Enthusiast
Tigard
Review for Tacx Neo Smart Direct Drive Trainer
7 of 10 customers found this review helpful.

I wonder if WBW is selling B-stock of the Tacx Neo Smart trainers. The first unit I bought, the Bluetooth quit working in the middle of the ride. I tool it back for exchange. A week later I picked the replacement unit. Upon unpacking I found packing foams all broken apart, accessory bags had been cut open and the AC adapter was missing. I was shocked! Been shopping with WBW and its sister store BTD for several years and spent thousands and thousands I've never seen this. Since this was the first incident, I gently called CS and was told to bring back for another exchange. At the store the salesperson said the unit is brand new and it was only opened it to show to another customer. I had no problem with that. However, after I took it home and started setting up the trainer, I found the previous user had left the though axle adapters which is the optional adapter kit and the 12-speed lock ring for the cassette, both were left installed on the hub. I am a reasonable person in general, I do return things that don't work out once or twice, so I do not have problem with getting the re-packed trainer, especially when everthing works fine. However I do have problem with honesty and integrity. I like both WBW and BTD and I am still doing business with them at this point, so I am not writing this just to vent, but to hope the company provides better training for their team and Never insult your customer's intelligence even if your customer is actually stupid.

Reviewed 12/29/2017
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Quite, tough and realistic
rating
by Hank
Cycling Enthusiast
Portland
Review for Tacx Neo Smart Direct Drive Trainer
5 of 6 customers found this review helpful.

Very quite trainer. Using with Zwift. I like the simulated hills, and rough roads. The first time I went over coblestones, I was not paying attention and was shocked at how realistic it was. I went from basic rollers where it was tough to keep from going mad from boredom after 10min, to easily riding for an hour fully stimulated. Only issue is overheating, so I need to invest in a larger fan. Pretty expensive, but I figure it will keep me in shape through winter so hopefully it pays for itself in the long run based on my life expectancy .

Reviewed 9/25/2017
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Pretty spectacular!
rating
by Anonymous
Competitive Racer
Charlotte, NC
Review for Tacx Neo Smart Direct Drive Trainer
1 of 1 customers found this review helpful.

Wow, I'm pretty blown away with this trainer. First, the set-up was easier than I expected. I had read some reviews that said getting it set up could be a little tricky. However, I found it went pretty smoothly. There is a little bit of time investment to download the Tacx app (and whatever other cycling apps you use) and then input lots of various bits of info. But the trainer synced right up with Zwift. Ok, for the riding itself, the Tacx Neo Smart is awesome 1) it does a great job of simulating different road surfaces such as wooden bridges, cobblestone, dirt roads, etc , 2) ascents and descents are also really well-simulated, and when combined with a more realistic road surface, it really reduces the monotony of riding indoors (even with Zwift), 3) it is so quiet! And I love not having to shred a rear tire. My only complaint would be that the power info with Zwift is laggy and also lower than the the reading I get on my Garmin from the Quarq meter on my bike- I don't quite yet trust Zwift to get it right, so I have my Garmin on for a back-up. But this might be an issue more with Zwift than the trainer. I have not used the Tacx software to make any comparisons. Overall, if you are stuck inside for the winter and need to train and get prepped for early spring races, this is a great trainer to find some motivation to ride indoors.

Reviewed 12/19/2018
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Keeps me sane
rating
by Sam
maine
Review for Tacx Neo Smart Direct Drive Trainer
1 of 1 customers found this review helpful.

This is my 3rd trainer over last 8 years or so. My first connected or smart trainer.

Paired with an app like Zwift, it actually makes riding a trainer not so miserable. Ive been averaging 5 hours a week on this one over last 3-4 weeks. I never sustained any near that amount of time on my previous trainers.

Im not sure if the spec, but it can put up incredibly large amounts of resistance. So much so that if you try to start out in the big ring up front and small cog in back...it feels exactly like it would on actual pavement and 2 wheels. The simulated pedal feedback when you ride over cobbles or dirt in your app is a pretty neat feature too.

Reviewed 12/13/2018
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So far, so good
rating
by Anonymous
Minnesota
Review for Tacx Neo Smart Direct Drive Trainer
2 of 2 customers found this review helpful.

This has transformed winter training for me. The direct drive with Zwift compatiblity actually makes working on the trainer an enjoyable experience. The flex in the trainer is nice, Unit feels stable. Was concerned about quality issues described shortly after release, but have ridden about 40 hours without problems. Only thing I would say is that the Tacx software is not the most user friendly and the unit is cumbersome to carry around

Reviewed 1/26/2017
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This is an amazing trainer.
rating
by creacom
Cycling Enthusiast
NYC
Review for Tacx Neo Smart Direct Drive Trainer
3 of 3 customers found this review helpful.

It is expensive, but well worth it. Let me first say that I was not a fan of trainers. I have had a few and tried others and found them to be unrealistic in the resistance and not smooth at all. Until I got these, I preferred rollers. Now I like both for different reasons. The Neo is smooth and really quiet. You bike makes more noise than this trainer does. The box and the styrofoam were badly damaged when I got mine, but the heavy unit was intact and is working well. I mounted a 10-spd Shimano cassette (with 11 teeth) using the provided lock-nut and a Shimano cassette tool. It pairs with my Garmin and provides speed, cadence, and power data.

Reviewed 12/25/2016
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It perfect no connection to the electric just enjoy the ride
rating
by springdays
Cycling Enthusiast
Mid west cold rain and snow
Review for Tacx Neo Smart Direct Drive Trainer
4 of 4 customers found this review helpful.

The reason I bought this was that it worked without electric. I really like it for you can ride for hours and not notice that you are on a stationary bike.

Reviewed 12/7/2017
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